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Documentation Index

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Troubleshooting

This may be due to your SDK configuration. Try the following:
  1. Double-check your apiKey.
  2. Ensure debug: true is set during initialization to see console logs.
  3. Check if sampleRate is set too low or beforeSend is dropping events.
  4. Verify network connectivity and any ad blockers that might interfere.
Solution: Ensure identify, setTags, and setExtra are called at the appropriate times.
If you continue to experience issues, please contact [email protected].